Shipping policy

DOMESTIC SHIPPING:

Generally, all orders are shipped within 24 hours during our regular work hours, Monday-Friday 9am to 6pm. 
a1greatdeals.com typically uses USPS and UPS for delivery depending ao the wieght and size of the package. Delivery times will vary by location and the method of shipping you select. Orders exceeding $50 will require signature confirmation of delivery.

INTERNATIONAL SHIPPING:

a1greatdeals.com ships worldwide depending on product regulations in your country. International shipments can take as much as 45 days to arrive in some countries. Unfortunately, due to DOT air transportation regulations, we are unable to ship nail polish and pressure-packed products internationally.

LOST PARCELS FOR USA BUYERS:

To file a claim for a lost or damaged parcel, you must email us all information including the order number within 15 days of the order date. Claims will not be accepted after 15 days from the order date. We process claims for loss/damage with the USPS 30 days after the date of shipment. Please note that ALL claims for lost/damaged parcels or products will have a minimum 30 day wait period before we can process the claim. Claim completion time will vary as it is dependent on the current claim processing time at USPS. We may require additional info before we can accept your claim. This may include photographic evidence of shipping damage. When using UPS shipping options: if a parcel is returned to us for any reason, UPS will charge a return parcel fee. We will deduct this fee from the amount we refund you.

LOST PARCELS FOR INTERNATIONAL BUYERS:

You must email us your order number within 20 days of the order date. Claims made 20 days after the order date will not be accepted. Claims are processed with USPS after 21 days from the date of shipment (for most countries). In select countries, it can take up to 90 days from the shipment date.

Claim completion time will vary as it is dependent on the current claim processing time.

INTERNATIONAL EXPORTS AND DUTIES:

As the buyer/importer, it is up to you to know what can and cannot be shipped into your country. If an order is taken by customs due to restricted/prohibited products or for any other compliance issue, a1greatdeals.com will not be able to assist you in recovering/releasing your order. The details of the shipment, such as country of origin, manufacturer, manufacturer address, packaging information, and compliance details are not provided by a1greatdeals.com.

It is solely your responsibility to provide the necessary information to your customs department. Especially for larger orders, we suggest you contact us before placing an order so we can assist you in preparing your own shipping and customs compliance information.

a1greatdeals.com does not pay any customs duties/taxes or fees.